Privacy Policy

Last updated: June 2026

POWK is operated by Thankyu Limited. POWK is a trading name of Thankyu Limited. This policy explains how we collect, use, and protect your personal data.

1. Who we are

POWK is a music industry data platform operated by Thankyu Limited, registered in England and Wales.

Registered address: Merit House, Saxon Way, Priory Park West, Hessle, HU13 9PB
Company number: 11484238
ICO registration number: CSN1278605
Contact: info@playoneweknow.co.uk

2. What data we collect

Information you provide - name, email address, and company name when you complete our contact forms or register for database access.

Usage data - how you use the site, pages visited, and filters applied when browsing the database.

Technical data - IP address, browser type, and device information collected automatically when you visit the site.

3. How we use your data

To respond to your enquiries and provide access to the service
To send you information about products and services you have requested
To improve the platform based on usage patterns
We do not sell your personal data to third parties

4. The data in our database

Our database contains publicly available information about artists and venues sourced from third-party data providers. Contact details including email addresses are sourced from licensed data providers.

Any individual can request removal from our database by contacting info@playoneweknow.co.uk.

We process this data under the lawful basis of legitimate interests, specifically the legitimate business interest of providing a music industry data service to professionals.

5. Your rights under UK GDPR

You have the following rights in relation to your personal data:

Right to access - request a copy of the data we hold about you
Right to rectification - request correction of inaccurate data
Right to erasure - request deletion of your data in certain circumstances
Right to restrict processing - request we limit how we use your data
Right to data portability - receive your data in a portable format
Right to object - object to processing based on legitimate interests

To exercise any of these rights, contact us at info@playoneweknow.co.uk.

6. Data retention

Contact form submissions: retained for 2 years
Browse access registrations: retained for 1 year
We regularly review and delete data that is no longer necessary

7. Cookies

We use essential cookies to make the site function and analytics cookies to understand how the site is used. See our Cookie Policy for full details.

8. Data security

We use industry-standard security measures to protect your data. Data is stored on secure servers within the UK and EU. We regularly review our security practices and update them as required.

9. Third-party processors

We work with the following third parties who process data on our behalf under data processing agreements:

Vercel - website hosting and infrastructure
Resend - transactional email delivery

10. Contact and complaints

For any data-related queries, contact us at info@playoneweknow.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.